TMS vs Spreadsheets for Freight Brokers: The Real Cost of Winging It
Most brokerages start on spreadsheets. It’s the natural first step: you’ve got a laptop, you’ve got Excel, and you’ve got a handful of shippers who trust you to move their freight. For a while, it works. Then you add more loads or a second and third person, and the wheels start to wobble in ways that don’t show up until a customer calls asking why their invoice doesn’t match the rate confirmation from three weeks ago. ...