Knowledge Base

To “train” a chatbot on your website and PDFs, you don’t retrain an AI model. You give a retrieval-based chatbot your pages and documents; it splits them into passages, finds the passages relevant to each question, and writes an answer from them. The quality of the answers depends mostly on the quality of that content: clear, current, text-based documents with one topic per section produce good answers, while scanned PDFs, stale pages and contradictory documents produce bad ones. ...